Customer Feedback

Summary
After invoicing, send an email asking for a star rating (1–5) and optional comment. Show average rating and comments on the dashboard.

Acceptance Criteria

  • Email sent reliably after invoicing.
  • No login required for clients to submit.
  • Clear dashboard display of ratings/comments.

Examples

  • Web designer requests short post‑project feedback.
  • IT agency auto‑requests rating after server setup; uses testimonials.
  • Coach requests after each session for continuous improvement.